Privacy Policy

Welcome to the official website of Mont Cartenz ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information in accordance with applicable laws and best practices in Indonesia.

1. Information We Collect

We do not collect personal information directly through this website unless you voluntarily contact us through:

• The contact form, or
• A WhatsApp link to inquire or place an order.

The information you may voluntarily provide includes:

• Name
• Phone number
• Email address (if applicable)
• Message or inquiry details

2. How We Use Your Information

Any personal information you provide is used solely to:

• Respond to your inquiries or order requests,
• Provide information about our products, and
• Improve our services and user experience on the Mont Cartenz website.

We do not sell, rent, or share your personal information with third parties for commercial purposes.

3. Communication via WhatsApp

When you click "Order Now" or "Contact Us," you will be redirected to our official WhatsApp account. Please note that communication through WhatsApp is subject to WhatsApp's own Privacy Policy. While we are not responsible for how WhatsApp processes your data, we are committed to keeping your messages with us private and secure.

4. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. We retain your data only as long as necessary to fulfill the purposes described above or to comply with legal obligations.

5. Links to Third-Party Sites

Our website may contain links to external sites or platforms (such as WhatsApp, Instagram, or authorized distributors). We are not responsible for the privacy policies or practices of those third-party sites.

6. Your Rights

You have the right to:

• Request access to or a copy of the personal data you have provided,
• Request correction or deletion of your personal data from our records.

To exercise these rights, please contact us through the official channels below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: